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History
Eagle Claims Management was founded in July 1994 by Rob Cole and David Howard. These veteran industry practitioners created the company to meet self-funded employers’ demands for a locally based claims administrator that would be responsive to their needs and provide efficient, flexible service.
From day one, our main strategy was to listen to our clients’ needs and desires, and to exceed client expectations time after time. To do this, we offer the following:
- The most experienced staff in the business
- Aggressive claims handling
- Detailed client communications
- Quick response times
- Attendance at trials
- Fast medical payment turnaround times (7 days)
- No-charge application of the state medical fee schedule
- Customized reports
- Performance guarantee
Over the past 13 years, Eagle Claims Management has grown from Michigan’s smallest TPA to the state’s third largest based on number of clients. Our commitment to exceptional service is the key to our success.
